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| FAQs:
Here are some Frequently Asked Questions about the MatchBoard® Vendor Management program. If you have a specific query, do email us at sales@infinixcorp.com › What services are covered under the Vendor Management program? › What are the customer's typical responsibilities under the program? › How exactly are incoming resumes handled and short listed? › How will our existing vendors benefit from joining the program? › What does the program cost? › Is the program suitable for small and medium sized companies? › Does the program cover permanent employees as well? What services are covered under the Vendor Management program? The program covers all aspects of managing your staffing vendors from position announcements to invoicing and payment. The program staff will be your single point of contact for all your vendor-based staffing activities, even though you will continue to utilize the services from your existing staffing vendors. We will announce positions, receive and screen resumes, arrange interviews, engage contractors, provide orientation, handle timesheets, consolidate invoices, handle vendor payments and communicate with vendors and contractors to provide all administrative support to them. We will manage your vendor lists, augment your procurement with our own vendor network, in-house databases and Internet search engines to try and ensure you always have the right candidate at the right time at the right place. In short, we free your hiring managers, recruiters and accounting staff from all the administrative and labor-intensive work, so they can focus on their core competencies. We also implement best practices into the recruitment and Human Capital Management process and institute continuous measurement to ensure you have an accurate view of the performance of the program. Also, we collaborate with you to incorporate improvements into the program. Top What are the customer's typical responsibilities under the program? The customer's responsibilities are reduced to providing the MatchBoard® staff with adequate information to provide appropriate services under the program, to help implement standardizations and best practices in the organization and provide feedback to help improve the program. The purpose of the program is to take most of the work related to this function off the hands of your busy employees, so there is very little that they have as responsibilities under this program. Top How exactly are incoming resumes handled and short listed? All vendors submit resumes into the MatchBoard® system corresponding to various positions that may be open. Program managers use MatchBoard® features, their own screening abilities, discussions with vendors and/or candidates, etc. to narrow down the list of candidates to the best few that the hiring manager would like to see. If not enough qualified candidates have been found, the program manager may initiate further discussions with vendors, expand the list of responding vendors, initiate other searches, etc. until a suitable shortlist is created. The Hiring Manager and the program manager may then jointly go through the shortlist and identify those that the Hiring Manager wishes to personally interview or evaluate. In most cases, this results in a successful hire. Since Hiring managers consistently deal with a single point of contact, it becomes progressively easier and quicker to communicate position requirements, candidate abilities, etc. and eventually fill those positions. Top How will our existing vendors benefit from joining the program? Your existing vendors will benefit firstly from being able to automate many of their internal functions in servicing your requests, including online position announcements, candidate submissions, candidate tracking, interviews, time-sheets, invoicing, etc. Typically, they will also have a chance to compete on more of your positions enterprise-wide. Because of the high degree of automation, they will be able to fill your positions efficiently, thereby reducing their own costs. If they work with other MatchBoard® customers, they can then upgrade their MatchBoard® software to service multiple independent customers from within their unified MatchBoard® system for a significant gain in efficiency. Top What does the program cost? The program fees are calculated as an administrative fee depending on various factors including the volume of recruiting you anticipate (both permanent as well as contingent workers), the functions you wish the program to handle, etc. A MatchBoard® representative would be happy to analyze your requirements and prepare a quote. Top Is the program suitable for small and medium sized companies? Absolutely, the program brings big business benefits to small and medium sized companies, so they don't have to spend inordinate amounts of time and money on recruiting. The program is highly flexible, so you can buy only what you need without compromising quality. The pricing model is also based on what and how much you require in the program so that it is affordable even for the smallest company. Top Does the program cover permanent employees as well? Yes, it covers permanent employees that you would hire from vendors (agencies), to whom you would typically pay a fee for such services. There are other programs available to cover direct recruitment that you may be doing, for e.g., via advertising, job board searching, employee referrals, etc. To learn about our Recruitment Outsourcing service, click here. Top |