|
FAQs:
Here are some Frequently Asked Questions about mRecruiter. If you have a specific query, do email us at
mRecruitersales@infinixcorp.com
› How do you offer these services at such a competitive cost?
› Are there any additional costs?
› Are 'passive' candidates covered?
› How can I be assured of the quality of mRecruiter recruiting services?
› What if I am unhappy with the program after I sign up?
› What if my hiring needs are unpredictable or sporadic throughout the year?
› How will the process work for our needs?
› Are your recruiters on-site at our facilities?
› What additional services are available under the mRecruiter program?
› Which professions are currently supported under the mRecruiter program?
How do you offer these services at such a competitive cost?
mRecruiter is powered by the MatchBoard® system which boosts productivity, quality monitoring, communications and reporting. It also includes several other features mentioned below that significantly improve efficiency, reduce costs and maintain a high level of quality.
Boost in Productivity:
By using proprietary new technologies, we efficiently contact candidates in bulk, carry out high-volume searches, screen and evaluate candidates from multiple sources (3rd party jobs boards, internal resume databanks, etc.), quantitatively compare candidate qualifications, provide more personalized coverage, etc.
Lower expenses:
A portion of our staff is based in India, and consequently our per-person payroll costs are substantially lower.
Volume efficiencies:
By pooling the needs of many customers, we are able to amortize overheads and fixed costs over a much larger volume, thereby reducing costs. We can also invest in specialized tools and manpower to improve quality and speed at a minimal per-customer cost.
Expedited communications
Our patented software provides full transparency over the Internet and provides you a play-by-play update of the entire recruiting process, making the recruitment outsourcing approach feasible and effective.
These benefits are passed back to you in the form of our value-based pricing.
Top
Are there any additional costs?
There are no hidden or additional costs. However, any Additional Services you request (e.g. technical interviewing) are available at an additional charge. If you wish to post Help Wanted ads on various Job Boards or in publications that charge a fee, these costs/services are charged for separately.
Top
Are 'passive' candidates covered?
Passive candidates are covered under Additional Services and are not included in the basic mRecruiter services. Basic mRecruiter services focus on recruiting active candidates who are using the Internet to post their resumes. It is not intended for positions where there is either a known shortage of qualified candidates or where suitable candidates are unlikely to use the Internet for their job searches (although respondents to your print Help Wanted advertising are covered). You can sign up for passive candidate searches for an additional charge. Please contact your mRecruiter representative for more information.
Top
How can I be assured of the quality of mRecruiter services?
One of the goals of the program is to improve the quality of the recruitment process. We address quality by:
- Firstly, understanding your business requirements, technical and performance objectives and company culture. Together with you, we clearly identify quality metrics and service levels that need to be met. We assign a dedicated Quality Manager to oversee performance by our team under the program and to interface with you to get feedback, make process changes and resolve problems.
- Allocating one or more dedicated recruiters with the technical expertise to understand your position requirements. In other words, you don't get unqualified resumes.
- Using proprietary new technologies capable of processing and managing high volumes of resumes to pinpoint qualified candidates from multiple sources as well as communicating efficiently with large numbers of candidates. As a result, the task of repetitive tasks is automated saving time for additional quality checks.
- Efficient monitoring of performance by both our account representatives as well as the off-site team. This is made possible because our software tools track all relevant metrics. It enables us to take corrective action, quickly if standards are not being met.
- Infinix has been in the recruiting business for over 18 years and has developed best practices adopted from our own experiences and from the industry on quality and efficiency processes that you can take advantage of.
Top
What if I am unhappy with the program after I sign up?
Your satisfaction is guaranteed. We offer a free, no-obligation trial for 30-days to try mRecruiter on one of your positions. Even after you sign up for a service contract, you can cancel the program at any time and receive a pro-rated refund. You can try out the program without any risk.
Top
What if my hiring needs are unpredictable or sporadic throughout the year?
Many companies cannot precisely predict labor requirements at the beginning of the year, simply because they depend on many external factors. You can however, order a very flexible package of mRecruiter services, so that even unanticipated needs can be met, without having to order a lot of services that may lie idle.
For example, you can order a number of annual Service Packs based on the number of estimated positions you will have throughout the year, and then order additional Quarterly or Monthly Add-On packs depending on your needs throughout the year.
Top
How will the process work for our needs?
The mRecruiter Methodology describes the initiation steps in detail. At the basic level, after the process has been put in place, you assign an open position to us for fulfillment. Position details can be entered into your MatchBoard® screen or advised via email, fax, phone, etc.
Our Account Manager discusses the position with you and understands what the ideal candidate would be like. You would then shortly see a few pre-screened, short listed resumes in your MatchBoard® or email inbox. You and the Account Manager would fine tune the screening process based on this first response, and also decide on widening the recruitment effort if required. Subsequent candidates submitted to you would be better screened, with the goal that most of them would be judged to be worthy of an interview or further evaluation by you.
Depending on the recruiting steps you have outsourced, candidates are then handed over to you for further evaluation and potential hire, or our staff would continue to manage the short listed candidates through the further hiring process, in cooperation with you and your staff.
Top
Are your recruiters on-site at our facilities?
It depends on the volume and type of mRecruiter services you order. The highest cost savings can be achieved by having all our resources at our own facilities.
However, for high volume recruiting involving multiple positions and/or professions, for additional mRecruiter services ordered or where a large number of client personnel are involved in the recruiting process, mRecruiter representatives may be assigned to your site. This decision is normally made in consultation with you during the initial planning phase. On-site services are billed separately.
Top
What additional services are available under the mRecruiter program?
Services are available from the very basic frontline recruiting services up to the full Vendor and Recruitment Management program. At the high end, we provide a full-fledged Vendor Management program based on the MatchBoard® system that provides soup-to-nuts responsibility for your positions, applicants, contractors, vendors, time-sheets, invoices, payments, metrics, vendor performance evaluations, etc. Please contact us for more details.
Top
Which professions are currently supported under the mRecruiter program?
Most common professions are covered. Here is a sample list of professions:
- Information Technology
- Nursing
- Physical and Occupational Therapy
- Medical Technologists
- Office and Clerical
- Accounting
- Sales
- Education
- Legal
- Engineering
- Pharmaceutical
- Telecommunications
- Entertainment
- Research
- Banking and Finance
- Investment
- Others
Please contact your mRecruiter representative for more information on how your specific profession or positions may be supported.
Top |
|